About Neuhauser

Neuhauser · ‎01-16-2020

Thanks gabeu.

Neuhauser · ‎01-15-2020

Thanks I'm writing from a phone so can you send me a link where I can send you my home shipping address. Old, half blind, can't text for ####. Thanks Ed.

Neuhauser · ‎01-11-2020

Yea. Have industrial automation/electronics background. Start off with that statement and you'll get ignored. Probably bios or ram corruption.

Neuhauser · ‎01-10-2020

This morning hn9000 down. Working fine 8 hours earlier Modem is constantly rebooting. Power, system, lan lights come on then lan light drops. System light blinks 8 times then modem reboots. Can't access web page because of reboot-(lan dropping out.) Cycled power several times (waiting 5 min). Even tried rebooting with tx rx cables unhooked. Looking more and more like a modem failure. Any suggestions? Thanks.

Neuhauser · ‎11-18-2019

Thanks for your time Liz. Here's a screenshot of the error

Neuhauser · ‎11-17-2019

Been a subscriber for over 10 years. Wife and myself was locked out of our email accounts long time ago (5+ years). Now we've had credit cards reissued this month and can't access our account to make any changes. I can log in but the Site ID and Phone # page will not accept my SAN (HN9000 receiver). We're in the south and I'm hard of hearing. The last time I tried to contact customer help about the email by phone I finally gave up because I couldn't understand them and they couldn't understand me. Because of the frustration I never tried by phone again. What do we have to do to get everything reset so we can start over. We're not concerned about recovering the email just want to be able to use what we're paying for. And it's going to be hard to keep the service if the card number can't be updated. Thanks.

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Date Last Visited	‎01-16-2020 10:30 AM

About Neuhauser

Re: hn9000 rebooting in a loop

Re: hn9000 rebooting in a loop

Re: hn9000 rebooting in a loop

hn9000 rebooting in a loop

Re: Can't access account or email

Can't access account or email