About throttled-down2

throttled-down2 · ‎02-13-2020

Thank You for your response. I am already using a third party router and signal extender which have improved the quality of my service. However, with an upload speed of less that 3, it is impossible to use any of the "Home" security features available with my security provider, who advised that I need an upload speed of at least 10 for a Home Security system. I have also been advised to look into a private third party provider that can guarantee between a 10-15 upload speed. A tech is coming by next week who will run a few tests with their system to see what I speeds would be available at my location. Let's see, and I will report the results next week.

throttled-down2 · ‎02-12-2020

Have been customer for many years now and had my share of technical support and home agents trying to fix out data input and output. When we complain, for about two weeks everything works so well that we are amazed! Then the throttling down begins, and by the time three weeks goes by, we are getting 10+ buffering sessions every time we watch NETFLIX, As a result, for the past few months we have been watching other venues. Also, because of throttling down the signal strength into our home is not enough to support a home security system through ADT Security Services. Help?

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Date Last Visited	‎02-13-2020 09:12 PM

About throttled-down2

Re: Throttled down again, WHY?

Throttled down again, WHY?