Revamped Support Articles!
Have you noticed our redesigned support area? We have updated articles to answer common questions, like how do I find my SAN or how do I use tokens? If you want to bookmark certain articles, you can go directly to the support article page and browse from there: http://support.hughesnet.com/19KViews0likes0Comments
Welcome/Getting Started
Welcome to the HughesNet Community! The HughesNet Community is here for you tofindanswers and ask fellow subscribers for help. This is a great opportunity to ask questions andshare your experiences and expertise, helping yourself and fellow subscribers. This community has evolved, expanding to meet the requests of customers like you, and now there’s more functionality and features to benefit you in your search for answers. To start off, here are some of the standard but important links to check out if you are new to the community: Community FAQ- What your community features are and how to use them (How do I mark a message a solution? or What is a "thread"?) Community Guidelines - General rules for the community to keep in mind before you post Terms of Service - Comprehensive rules for the community in legalese TIP: Login and post whenever you like. To keep the communication flowing around the clock, you may receive a response from another HughesNet subscriber like yourself at any time, or from a community moderator weekdays from 9 am - 5 pm ET. When needed, we’ll reach out to you individually, contacting you through a private message or telephone. Looking forward to sharing the Community with all of you! Liz, Amanda, Miles, Andrew and Katie14KViews0likes0CommentsWelcome Champion sgoshe!
Our community would like to welcome to the ranks of Champion: sgoshe! Sgoshe has been a member of the community a very long time, is always as patient as can be and very helpful to everyone. Champions of the HughesNet Community are outstandingly helpful and knowledgeable individuals who go above and beyond to assist customers and even us, the moderators. While Champions aren't paid to post, they place just as much dedication into helping HughesNet customers as the mods do, even working late nights and holidays to answer posts. These elite few are the ones you want to show up when you've got a question. So, once again, welcome sgoshe as a Champion and thank you to all those who work hard here in our community! Thank you, Amanda, Liz, Katie, Chris & Miles14KViews0likes11Comments- 12KViews0likes4Comments
4-H National Youth Science Day 2015
Just a few short weeks ago, HughesNet sponsored the 2015 4-H National Youth Science Day (NYSD), in Washington, D.C. and across the nation! Through our partnership with 4-H we are dedicated to inspiring the next generation of scientists. NYSD is just one of the ways we work to engage youth in science through a hands-on science experiment. This year’s experiment –Motion Commotion– was conducted by thousands of kids across the nation as they learned about physics, speed and safety. We are proud to partner with 4-H to promoteScience, Technology, Engineering and Math(STEM) education. To learn more about our work with 4-H, please visit http://www.hughesnet.com/4h.9.1KViews0likes1CommentGet Ready for Lift Off!
We’re excited to launch our newly revamped community in celebration of Gen 5! We've been working hard behind the scenes to implement your suggestions about your HughesNet community. The result is a new community rich in features and customization options for your benefit: -Easy navigation to help you find the information you seek -An “Accepted Solution” feature to highlight vetted answers from the community -A robust search engine that will auto-suggest relevant answers as you type -A “sticky” feature to keep those useful threads handy -More customization options to personalize your community experience -So many more features we can’t wait for you to try! You’ll wake up to your new HughesNet community late next week—the URL will stay the same, so just sign in as you normally do through the HughesNet header at the top, and you’re in! We hope you enjoy and find greater use of your new community. -The HughesNet Community Team8.6KViews0likes0CommentsThanks Champs!
Our HughesNet community has a few members who voluntarily assist others with questions or concerns about their service. You probably have seen them with the blue border around their avatars, and the title "Champion". These are long-time community members and HughesNet subscribers/experts, whose constructive contributions enhance our growing support forum. They are our Champions, and we just wanted to say we appreciate you and thank you for all that you do. We also want to congratulate Gwalk900 on earning the Champion status! Among the mods, you were always considered to be as one of the Champs since you're always on point with your simple explanations and diagrams; now it's official. :) With gratitude, Katie, Liz, Amanda, Chris, and Miles6.7KViews0likes5CommentsJUPITER 3 Satellite Approaching Final Orbit Location
The Hughes JUPITER 3 satellite is the largest commercial communications satellite ever built. When it was launched on July 28, it required a high-powered rocket booster to carry it two hours into space. The satellite weighs 9 tons (18,000 pounds), so that's roughly equal to lifting a school bus into space. When it separated from the launch booster, it was moving at about 6,000 mph. Currently, it's in the Orbit Raising phase, making trips around the earth, increasing its distance from the ground by about 125 miles each time. It will be about 22,000 miles above the earth’s equator when it reaches its assigned position. At this distance, the satellite will be in sync with the Earth’s orbit and allow us to start final testing in preparation for our new plans coming later this year. When JUPITER 3 comes online later this year it will be the most powerful version of HughesNet ever offered.4.9KViews0likes0CommentsNew Hughes Satellite - Launched!
Hughes is excited to announce that our new JUPITER™ 3 satellite successfully launched from Cape Canaveral, FL on July 28, 2023. JUPITER 3 is the world's largest commercial satellite and will power our next-generation HughesNet plans, featuring higher speeds, and the most data ever offered. More details to come this Fall. Click here for the option to watch the launch video and read more about Jupiter™ 34.7KViews0likes0CommentsNew Hughes Satellite to Launch on 7/28
Hughes is excited to announce that we are on target to launch our next generation satellite, JUPITER™ 3, on Thursday, July 28, 2023! The Jupiter 3 satellite ushers in a new era in satellite internet. Learn more at Hughes.com/Jupiter3 *7/27/23 10:11 AM EST: This post was updated to reflect the latest launch date. *7/31/23 1:38 PM EST: This post was updated to reflect the actual launch date.4.7KViews0likes0Comments
Revamped Support Articles!
Have you noticed our redesigned support area? We have updated articles to answer common questions, like how do I find my SAN or how do I use tokens? If you want to bookmark certain articles, you can go directly to the support article page and browse from there: http://support.hughesnet.com/
