Announcements
18 TopicsUpcoming Community Maintenance 12/10
Your Hughesnet community will get an updated look! The community will be in read-only mode during the update on Tuesday, December 10 from 5am EST to 4pm EST. Afterwards you can resume posting and participating in the community. Please note that the community may be intermittently slow during the day as changes and updates are made in the background. We welcome any feedback or suggestions about our new community in the board "Your Thoughts on the Community". Thank you, The Hughesnet Community Team128Views0likes0CommentsHughesnet Hurricane Support
For those impacted by Hurricane Helene or Hurricane Milton, we understand this is a stressful time, and getting connected is very important. After the storm, if you have any issues getting connected, do not hesitate to contact us. You can call us at 877-940-2365 or reach out via chat . For additional information, please visit: https://www.facebook.com/Hughesnet https://x.com/hughesnet https://community.hughesnet.com https://My.hughesnet.com379Views0likes0CommentsHughesnet Hurricane Support
Forecasts indicate additional severe weather impacting Florida and surrounding states this week. We understand this is a stressful time and you may need to leave your home. If this happens, unplug your Hughesnet modem and place it on a high shelf. For additional information please visit: https://www.facebook.com/Hughesnet https://x.com/hughesnet https://community.hughesnet.com https://my.hughesnet.com After the storm, if you have any issues getting connected, do not hesitate to contact us. You can call us at 877-940-2365 or reach out via chat.454Views0likes0Comments
Hurricane Helene
To our customers who were impacted by Hurricane Helene, we realize you may have had to leave your home, your service may be interrupted, and/or your equipment may be damaged. Please call when you can at 877-940-2365 to report damaged equipment or to suspend service until you can return to your home.274Views0likes0CommentsNew Hughes Satellite to Launch on 7/28
Hughes is excited to announce that we are on target to launch our next generation satellite, JUPITER™ 3, on Thursday, July 28, 2023! The Jupiter 3 satellite ushers in a new era in satellite internet. Learn more at Hughes.com/Jupiter3 *7/27/23 10:11 AM EST: This post was updated to reflect the latest launch date. *7/31/23 1:38 PM EST: This post was updated to reflect the actual launch date.4.8KViews0likes0Comments10/25/23 - How Hughes Brings Satellite Communications Down to Earth
Have you ever wondered how satellites in space help us communicate across vast distances? The Hughes JUPITER™ 3 satellite has 300 spot beams that carry data signals to and from customer homes. Spot beams allow us to focus bandwidth where we know it’s needed – providing faster speeds, greater network capacity, and a better overall internet experience. JUPITER 3 communicates with 20 gateways on Earth that send and receive data between the satellite and the internet. Each gateway acts like a virtual traffic interchange, with on- and off-ramps to the internet. The ground network is built for speed, with regional data processing centers co-located with content provider data centers (so data doesn’t have to travel far) and artificial intelligence (AI) to automatically reroute traffic and prevent network bottlenecks. At homes across the U.S. (and around the world), people depend on satellites for their internet service. Peek inside the way satellites deliver internet access to millions of people in this interactive activity brought to you by HughesNet® and 4-H: https://satellitear.4-h.org/4.1KViews0likes0Comments10/09/23 - How JUPITER™ 3 Stays in the Stars
Hughes has been connecting families across the Americas for decades with HughesNet® – the reliable satellite internet service you’ve come to depend on. But have you ever wondered how Hughes keeps its satellites running thousands of miles away from Earth for many years to come? The newest Hughes satellite, JUPITER™ 3, relies on a suite of star tracking sensors that constantly monitor where the satellite is relative to the Earth. These sensors have an entire star field in their memory and are an incredibly accurate way of determining the satellite’s exact position in space! JUPITER 3 uses this data to fire its thrusters, which are tiny rockets attached to the satellite to adjust the satellite’s position in space and help it remain in its designated 40km x 40km orbital slot. Want to learn more fundamentals of how satellite internet communications work? Check out this unique augmented reality (AR) experience brought to you by HughesNet and 4-H: https://satellitear.4-h.org/3.8KViews0likes0Comments10/3/23 World Space Week Brings Entrepreneurship into the Spotlight
Small businesses are the heart of America’s economy. Whether you’re a graphic designer in Pontiac, Illinois, or a bed and breakfast host in DeWitt, Arkansas, a reliable internet connection is paramount for keeping your business running. With World Space Week starting October 4, and space and entrepreneurship in focus for this year’s celebrations, let’s take a moment to celebrate the entrepreneurs who rely on HughesNet to power their business and make a difference in their communities. Discover how small businesses are using HughesNet here: https://www.hughesnet.com/business/case-studies As the inventor of satellite internet over 25 years ago, Hughes is always looking for new ways to improve the internet experience for small businesses who rely on HughesNet. To enhance our services, we’re working to bring JUPITER™ 3, our largest and most advanced satellite, online to serve you better.4.6KViews0likes0CommentsJUPITER 3 Satellite Approaching Final Orbit Location
The Hughes JUPITER 3 satellite is the largest commercial communications satellite ever built. When it was launched on July 28, it required a high-powered rocket booster to carry it two hours into space. The satellite weighs 9 tons (18,000 pounds), so that's roughly equal to lifting a school bus into space. When it separated from the launch booster, it was moving at about 6,000 mph. Currently, it's in the Orbit Raising phase, making trips around the earth, increasing its distance from the ground by about 125 miles each time. It will be about 22,000 miles above the earth’s equator when it reaches its assigned position. At this distance, the satellite will be in sync with the Earth’s orbit and allow us to start final testing in preparation for our new plans coming later this year. When JUPITER 3 comes online later this year it will be the most powerful version of HughesNet ever offered.5KViews0likes0Comments
