Feel like I was overcharged for my first month of Hughes internet coverage
When I called the customer support to get internet service through them the customer support had repeatedly told me my first month's bill would be $19.95 even, with no other charges. I was charged the $19.95 on 1/25, and I had only put $20 into my bank account for the first month. Later on 2/01 I was charged an additional amount of money that is not explained, nor was I told that I would be charged again. Since I had no other funds in my banking account at the time of the unspoken, unannounced, unknown about 2nd charge. My account became overdrawn. Now my account is in the negative. I also now have $40 extra to pay out for an unannounced improper second billing for the 1st month. I would like to be compensated the $40 I have been burdened with because of the hugesnet company in my words, fraudulently charging me. I would like some answers from customer support and hopefully straighten this atrocity done unto me out. Thank you for your time8.3KViews0likes11Comments