Phantom Usage, Modum unplugged since December
We have HughesNet Gen5 at a remote cabin and back in December I unplugged our modem and brought it home. Today I logged in to check my bill and noticed there was over 4GB of usage showing this month. I've read plenty of other posts about phantom usage and haven't seen any like my scenario where the modem has been unplugged for months. I emailed tech support (case 110103145) explaining the modem has been unplugged since December and we have usage showing. I received back the most ridiculous cookie cutter reply saying it could be my netflix usage, automatic updates or VOIP. They didn't even read my issue or make any attempt at resolution. Here is a screenshot I just took: Has anybody else experienced this? Thanks8.1KViews1like8Comments
