---
---
Forum Discussion
MarkJFine I have looked through this community multiple times to try to see if the complaints are similar to mine, come to find out, they generally are, issues with both speed and customer service, so they are turning here. Between you and a handful of contributers on here, I am trying to decide whether you work for hughes net and you monitor these posts to defend the company, and pose as a customer, or you are just an arrogant jerk who gets his jollies off making others feel inferior. Your response here, as on many other posts, bleeds condescention into a customer who is clearly frustrated, and does nothing except antagonize a customer further. You, sir, and I use that term loosely, are either an employee of HN andvery bad at customer service, or you are a repugnant jerk who believes that sarcasm is the best way to deal with an upset customer.
Have a nice day.
People tend to get a different reaction when, rather than simply stating an issue and asking for help, even while including their frustration, they make ridiculous assertions like, "This is a Ponzi Scheme...."
Frustration is one thing. Ridiculous assertions are another.
People also tend to get an "unkind" reaction when they are simply here to rant. This is a support community, not a rant site. Nor does it become so because they are frustrated.
AL24 wrote:
This service is a Ponzi scheme that is making someone very rich. The sales representative blatantly and proactively lied about this service. She went out of her way to lie about it in regards to streaming and gaming. Tech support was not interested in assisting with service so slow I have to use my cell service to even post this. If this does not improve, I’ll be contacting the Better Business Bureau.Intriguing. Do you think there is some kind of investing hanky panky going on at some level, then? (Ponzi schemes having to do with investments and all).
