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Forum Discussion
MarkJFine I have looked through this community multiple times to try to see if the complaints are similar to mine, come to find out, they generally are, issues with both speed and customer service, so they are turning here. Between you and a handful of contributers on here, I am trying to decide whether you work for hughes net and you monitor these posts to defend the company, and pose as a customer, or you are just an arrogant jerk who gets his jollies off making others feel inferior. Your response here, as on many other posts, bleeds condescention into a customer who is clearly frustrated, and does nothing except antagonize a customer further. You, sir, and I use that term loosely, are either an employee of HN andvery bad at customer service, or you are a repugnant jerk who believes that sarcasm is the best way to deal with an upset customer.
Have a nice day.
People tend to get a different reaction when, rather than simply stating an issue and asking for help, even while including their frustration, they make ridiculous assertions like, "This is a Ponzi Scheme...."
Frustration is one thing. Ridiculous assertions are another.
People also tend to get an "unkind" reaction when they are simply here to rant. This is a support community, not a rant site. Nor does it become so because they are frustrated.
ncole123455
You're welcome to your opinion, but I'm not an employee. I see a lot of people making a lot of ridiculous claims that make no logical sense, such as 'Ponzi scheme' here. Not only is the term used incorrectly, it is vicious and libellous. Are you saying this and other such outbursts are acceptable behavior? When people parachute into others' request for help with similar accusations that distract from it, is this also acceptable behavior? Sorry if I prefer to let people know it isn't. And I'm letting you know right now, neither is your's.As far as my responses go, in every one I try to educate people on the technical aspects of what's going on - not have them dwell on myths and supposition. You seem to take exception to that and think that's being a condescending and arrogant jerk. I thank you for taking the time to do an expansive search of all my responses to come to that incorrect conclusion.
Good luck in here getting help from others that also volunteer their time. I certainly won't bother with someone that prefers to deal in such personal attacks and insults. I doubt anyone else would either as I'll be sure to let them know.
