hmmm, wish id a known about the "local retailer" angle.. they got me for the "activation fee" thing too heh. But at least i KNEW about it.. what i DIDNT know about (but they have since taken care of to my satisfaction thanks to Amanda, awesome official here) was the additonal 11 dollars and something that threw me into overdraft three days later... the lady on the phone KNEW i didnt have a dime extra in my account, she sat there on the phone for an hour with my wife while i went to put the last money i had in there because it came back insufficient funds when they added their "equipment fee" which was the other 10 bucks you got hit for more likely, or maybe it WAS your taxes, if not, expect to get hit with them later) Anyway, they did fix it for me, so i hope they fix it for you. (Not the activation fee mind you, but the unauthorized charges they fixed)
