Forum Discussion

chrissmith's avatar
chrissmith
New Member
7 years ago

$9.99 new customer discount promised by sales person not applied

Hello, when I setup this account I was told that I quilified for a $9.99 that would offset the Static IP address cost of $9.99. I just talked with the billing department Case number 116146809 he stat...
Liz's avatar
Liz
Moderator
7 years ago

Hi Chris, 

 

Welcome to the community! Glad you made it, we can certainly help look into this. I pulled up your account and I do see a discount on the account which covers the IP adddress cost. Please check your private messages (PM) in the top right corner, I'll send you a PM with more detail.