Forum Discussion
Abuse of suspended account status
In May 2020 I wanted to cancel my account because I am not currently living at that address. A HughesNet representative convinced me instead to put the account into Suspended status - it was free, an...
Unilaterally? Before the accusations fly, there's a simple explanation for what happened:
There's a set time limit that you can have an account suspended before you have to call and have the period extended. I thought it was for only six months, but apparently your's lasted a full year. They hadn't heard from you so it was restarted.
Pretty sure this stipulation is all laid out for you before you agree to suspend.
