Forum Discussion

s.rcritcher's avatar
s.rcritcher
New Member
9 years ago

BILLING AMOUNT

Why is it that I don't know the amount of my bill UNTIL the day its taken out of my bank account? I want to know 10 days BEFORE that happens when I get my email stating "Your payment is due in 10 days."
  • Good morning srcritcher,

    Welcome and thanks for posting. Gwalk is correct, under autopay, the card on file will be charged the day the bill is generated. You can see if you have incurred other charges outside of the standard internet and lease fees, if applicable.

    1.      
    Visit your Support Center here: http://supportcenter.myhughesnet.com

    2.      
    Click the “Sign In” tab to visit your sign in
    screen.

     

    3.      
    Enter your HughesNet user ID and password, then
    click the “Sign In” button to sign in.

     

    4.      
    Click the “Billing” tab.

     

    5.      
    Scroll down to the “Billing Account Information” panel.






    6. Click on "Unbilled Activity" to see any additional charges you may have incurred, outside of your usual monthly service fees (lease, internet fee, and taxes). Typically, one would see token or tech dispatch charges, otherwise, the amount should be consistent every month (internet+lease+taxes).



    Hope that clears things up for you.



    -Liz
  • Gwalk900's avatar
    Gwalk900
    Honorary Alumnus

    Unless you have opted for the extra cost ($5.00) Invoice Billing option your payment method will be auto drafted on the date the bill is generated.