I realise you're angry about what happened, but give the Hughesnet mods a chance to review your account and see what's going on. They'll get to the bottom of this.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
I never go on sites like this to complain. I am in business myself and understand the need to make profit but this seems excessive. if it had been explained to me the distance the tech would have to travel to get here and the cost I would have probably been fine with helping to offset that. Instead it seems I am paying for the whole thing.
Well, you raised a concern -- that's perfectly natural. I'm glad someone's looking into this for you, and I hope you get a satisfactory resolution soon. The Hughesnet mods here are very good at taking care of all of us.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
Philhan,
I have sent you a private message concerning this issue.
Please let me know if you have any additional questions or concerns!
Thank you,
Jay
