Forum Discussion

Philhan's avatar
Philhan
New Member
7 years ago

Charged for Technician Visit After Complaining of slow speeds.

We have been with hughes net for 11 months. In the beginning I was thrilled to learn that we were going to get twice as much data as our old plan with much faster speeds.  After the setup, the techni...
Charged for Technician Visit After Complaining of slow speeds.
Philhan's avatar
Philhan
New Member

I never go on sites like this to complain. I am in business myself and understand the need to make profit but this seems excessive. if it had been explained to me the distance the tech would have to travel to get here and the cost I would have probably been fine with helping to offset that. Instead it seems I am paying for the whole thing.

Jay's avatar
Jay
Moderator
7 years ago

Philhan,

 

I have sent you a private message concerning this issue. 

 

Please let me know if you have any additional questions or concerns!

 

Thank you,

 

Jay