Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
9 years ago

"Customer since..." info location, Pt. Deux

Amanda, the other thread is closed, so I couldn't answer there. I don't have the "customer since"information in the area you highlighted.  I have something about the commitment having ended and the date. I have found the "customer since" info by checking the invoices (thanks, GW!!!).  Btw, Amanda, your power to open and close threats at will is fearsome! LOL
  • GW's avatar
    GW
    Advanced Tutor
    Haha, fearsome? Wait til you see her crack the whip on those engineers and make them move.
  • Hey maratsade

    Looks like your Support Center account is not fully set up yet, which is probably what the issue is. Can you go to http://supportcenter.myhughesnet.com and do the following?

    Click Sign In > Register Now > Enter your SAN & Phone # > complete registration on your preferred e-mail address listed or make a new one. 

    Let me know if that works.

    Thanks
    Amanda
  • Gwalk900's avatar
    Gwalk900
    Honorary Alumnus

    Wow, where does the time go?

    I'm coming up on 12 1/2 years with Hughesnet starting with the DW6000


    And the first day of a fourth year on Gen4

  • Wow I just checked my signup date. Time is flying.

    Coming up on 13 years next month and still a happy customer.
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    Amanda, I don't see where to register -- when I login, I see my SAN there, my email address and phone number are both there, I see "Account is active," etc. 
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    12 years and one month for me.  I don't remember what my first modem was but I guess it was also the DW6000?  I think at one point HN sent me a 7000, but I may be wrong.