Data Plan upgrade delays
On Dec. 13th I clicked "Change Plan" to upgrade from 15 GB to 50GB plan. I did this after I called to confirm that this would NOT require a new "commitment" as we are done our 2 year commitment. I ca...
Forum Discussion
FordGuy,
I'll go ahead and have a complimentary token added to your account. Your account is experiencing an issue where the new monthly data amount isn't being applied after upgrading. Our team is taking a look into why this is, and how to fix the ongoing issue.
Thanks,
Remy
Thanks for replying but now 4 full business days + one weekend after upgrading I still don't have DATA on the account. This must be a complicated "issue" to take so long to fix. Please let me know when it is fixed
