Forum Discussion

Rino744043's avatar
Rino744043
New Poster
25 days ago

Im canceling, overheating equipment

The fusion plan was advertised as the best option. For gamers can support online gaming.

We can't stream or play online

Tried reset and reinstall,  the modem keeps overheating.

I've got a small fan blowing on it it's mounted vertical as I was directed by Installer.

I'm soo done with this mess.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    The Hughesnet reps on this site can help with your issue; you don't have to keep using overheating equipment. 

     

    To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See https://legal.hughesnet.com/Home.cfm

     

    Troubleshooting with the reps here may be to your benefit, especially if you're still on contract.