Forum Discussion
Deceptive GEN5 Upgrage Practice, or lack of upgrade.
I have been trying since Monday to get my system upgraded to GEN5 Every time they try to subnit my order, it returns an error, supposedly saying the system they are trying to contact is not availabl...
Good morning jlantz,
Please check your PMs, as I've sent you the contact information for your dealer doing the Gen 5 upgrade for you.
GabeU and BirdDog,
I'm not sure if I should post this here or elsewhere, but I'm shocked at what you say your speeds are. In the past 3 weeks since I got Gen5 installed, I've gotten around 19-29 Mbps, download, and 1.8 to 2.5 up.
Previously on Gen4 I could watch a 1 hr show on netflix per day, but chose not to since it ate up a lot of data (this was before I knew you could dial it down to a lower resolution.
So now that I have Gen5 I've done the Netflix streaming thing and was doing OK up until about 2-3 days ago. NOW I can't get Netflix to work at all. It will spool but never play. And I don't just mean peak times (like now I'm getting 15.8 down and 2.27 up) I mean even in mid-morning, or early afternoon. And that's with it turned down to low resolution.
EDIT: Well, after I posted this, I thought about deleting cookies, and guess what, it's working now! But I AM still shocked at the speeds your getting!
Isabel
udanwudeligv wrote:GabeU and BirdDog,
What should I do? I've seen people say Netflix is "easily streamable" but not for me.
Thanks,
Isabel
I'm sorry but honestly have no idea as I can stream Netflix on my Gen4 plan. About all I can suggest is to turn off the modem WiFi and plug directly into the modem to see if any better.
I personally suggest setting Netflix to low definition streaming regardless if Gen4 or Gen5 simply for the data savings if nothing else.
It may be best to start a new post if you haven't already, we've kind of gone off topic here.
