My problem was supposed to be being looked at by a higher up and respond in 24 hours. Guess what? No response, and my ebb was not applied to my bill! I would appreciate someone who can fix this to co...
I hope the reps on this site (Liz , Remy , Damian )can get back to you before 5 pm today. They work business hours, so you may also want to call the 24/7 customer service line.