Can't blame you for being upset; it's a pretty serious issue. The admins here work at Hughes headquarters and they can do more than the people you have contacted so far. Give them a chance, and good luck to you!
For Liz:
Liz, it has been two weeks sine you provided an update; I was last contacted on April 13 by tier 4 advanced support; and it was on March 10 that I first contacted tier 1 support regardin the beginning of this issue.
So, hasn't this problem gone on long enough? I just tried to access my account information and am still receiving the OID error.
Wally Estes
Hi Wally,
I do apologize for the inconvenience, I haven't received any updates regarding the OID error. I've just pinged an engineer for a status update. Once I have any news to share, I'll post back.
Your patience and understanding are much appreciated.
Liz, another week has passed with no update. This problem is approaching three months with no fix.
Wally Estes
Good morning Wally,
I am aware and understand your frustration, I'm also awaiting an update from the engineers. I pinged them Wednesday and am still waiting. I will let you know once I hear any news.
