Forum Discussion

Wally Estes's avatar
Wally Estes
Sophomore
9 years ago

Extreme frustration with Hughesnet customer service

Since March 10th, I have been in contact with tech support regarding issues with my account information; I have called them 8 times and spent a total of 130 minutes on the phone with various reps.  ...
Wally Estes's avatar
Wally Estes
Sophomore
9 years ago

Liz,

 

Hurrah! It appears that the problem has been resolved.

Could you have the EarlEstes123 login eliminated?

Thank you for your perseverance with this issue.

 

Wally Estes

 

Liz's avatar
Liz
Moderator
9 years ago

Oh my word, I never thought I'd see the day. Thank you for confirm this for me so quickly, I'll let the folks here know. I'll work on getting that EarlEstes123 account removed.

 

Edit:

 

Looks like I can't delete the 123 account while logged in as it. However, you can delete it from your main account now that the error is gone. Go to My Account, then Profile to see this page. There you can click Delete next to that dummy account:

 

 

 I don't recall if you will be prompted for your own password before deleting or the password of the dummy account, if the latter, I'll PM you the dummy account's password.