EXTREMELY DISSAPPOINTED, WOULD LIKE A NEW PROVIDER, WILL PAY BUY OUT

Keep in mind there are countless factors that can use your data:- more devices are capable of connecting to the internet: phones, tablets, gaming consoles, SmartTVs, and even refrigerators can connect wirelessly to the internet. Keep track of what devices you leave running on Wi-Fi.

- automatic-updates: your computer and any other programs you use will often keep working in the background, even if you're not actively using that program, in order to keep your system/program up-to-date. Anti-virus programs will periodically use your internet connection to check back with their malware database for any updates. You should have an option to turn off auto-updates and/or schedule them for a later time.

- multimedia content: Netflix, Hulu, YouTube, Facebook, Tumblr, Instagram, news sites, and other websites will contain videos, animated gifs, and sound clips that may start playing as soon as you land on the site. So much content, so easily available almost everywhere on the internet. For starters, try disabling auto-play video on Facebook:

https://community.myhughesnet.com/hughesnet/topics/how_to_disable_autoplay_videos_on_facebook

or adjusting your Netflix playback quality to low/standard def: https://help.netflix.com/en/node/87

- more data sources can be found here, as posted by a fellow community member: https://community.myhughesnet.com/hughesnet/topics/data-usage-sources-common-and-not-so-common


The most important tool to download is the Status Meter, available in the Customer Support Center, to help you monitor your data usage: supportcenter.myhughesnet.com

 Finally, if you would like more control of your network, you should take a look into a program called Glasswire. Here's a link to its features https://www.glasswire.com/features/. When downloaded on your device it will monitor and track all activity on the machine it is installed too. Many of our community members have found it useful and we've tested it out in our lab and like what it does too. I hope all this helps you. 


http://www.hughesnet.com/learn-more/faq

Great Bandwidth Monitoring tool: 
https://www.glasswire.com

These last two are the most important.

States information for each plan and FAP.
http://legal.hughesnet.com/FairAccessPolicyGen4.cfm

have you gone to http://192.268.0.1 (This is the modems internal webpage)

Post your modem serial number or any recent case numbers so the reps can locate your account. 

Tony

First let me point out that you will have the same problems with any satellite provider. The issues you describe are common to the limitations of a satellite system. Gaming is affected because of the latency which is inherent in satellites your signal must travel 23,000 mile to the satellite and then 23,000 miles down to the ground station, then it makes the return trip. Even at the speed of light that is going to give you problems in some games requiring fast action on the players part. Playing turn based games is completely different.

As for Netflix, you are dealing with a capped system and if you don't watch your data usage you are going to have problems. If you must stream you need to be sure you are streaming in SD not HD, that will ate least cut your data usage in half and cut some of the load from your system and stop the buffering.

DTV and Satellite do NOT work or play well together. If your DTV box is allowed unrestricted access to your network it will eat your data like candy.

There is a lot of help we can offer you if you want to get the most of your satellite connection. This is NOT like any of the land-based networks you may be used to. There is a very steep learning curve.

What do you recommend for X-Box?

Just one place it is discussed: http://internet.hughesnet.com/faqs/gaming/

Others with a search. Some games are playable, some not.

so, what do you suggest for him to be able to play realtime games?