Forum Discussion

Srcreate's avatar
Srcreate
New Member
8 years ago

How did I use all my 50gb of data on vacation?

I was on vacation with my family from Dec 26 to Jan 4th. I took my computer with me. Somehow I used 50gb of data while I was away on vacation. How is this possible? Nothing plugged in, no device even in the house.
  • Amanda's avatar
    Amanda
    Moderator
    8 years ago

    Hi srcreate,

     

    If you powered off the modem before leaving (unplugged the modem, switched off the power strip it is on) then when your refresh date comes around, we can't communicate with the modem to refresh the data. As soon as the modem powered back on, the data would appear. 

     

    In your case, however, I see the modem has been powered on for quite some time. I pulled a random time frame during your vacation to take a look at and I see  a couple of things connected like a Sonos Zone Player (with attachments?) and AppleTV. Though you were not there, is it possible that anything you might have purchased/installed on another Apple device (music, movies, tv)  synced the download with the AppleTV automatically using the same iCloud account?

     

    -Amanda