Forum Discussion
HughesNet #Mislead and want my money back!
I've been using HughesNet for over a year & finally got sick and tired of my husband complaining about the cost. I looked at our statements and realized we have been overcharged & mislead about our p...
I'm on the Power Plan which when I signed up stated 20 GB Monthly Plan (10 GB Anytime & 10 GB Bonus Bytes) @ $59.99 with the first 3 months for $49.99. It was not explained CLEARLY that what I was paying for would be "split up" (Anytime minutes -Anytime & Bonus Bytes-2am-8am ). I have called several times trying to figure out why we are blowing through the Anytime minutes. The last time I called it was finally explained that my Monthly plan is "split up", however the rep said bonus bytes were free from hughesNet (as if it was something extra I was receiving). I recently reviewed my statements which showed that I've been paying the full $59.99 price and never received the first 3 months at $49.99 (I've only received a 1 time $20 discount). S/N B30010504855A9
