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This is a new e-mail I got today. As stated you should be getting a payment soon. This is getting old. Never have I been late except, with problem on your end of things. I don't think I should be suspended when the problem is on your end of sending out bills. Mods don't take this as personal I know it is not your doing, It is hughes net itself problem. Just want fixxed. Thank You Shadowwalker
I can see it from both sides. Yes, you didn't get the bill, and you should have. That's their fault. However, you know it's due every month, and when, so not paying it because you didn't receive the paper bill is a bit of a shaky platform to stand on.
Just one man's opinion.
GabeU, Yes I know it is my Job to pay my bill. I had Remy looking into this problem. I have not heard back and I just made a payment in mail. So I am going to wait and see until it get closer to the last couple of days before they suspend my account to see if they get it. Just because of all of the people having thier credit card info stolen. I paid once before that way and may have to again. I know I can pay over phone also. But then you have to wait for someone to answer or speaks good enough english. That is why I taged Liz this time. Also I did not even realize I did not get a bill until I got a e-mail from them. I hardly am ever on their web page. Because I have no reason to be on it unless i have a problem. I also messaged the mods to get a reply. Shadowwalker.2015
shadowwalker.20,
Thank you for following up! I've replied to your private message. Please let me know if you've received it!
Thanks,
Remy
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