Forum Discussion

Bryanb602's avatar
Bryanb602
New Poster
2 years ago

Payment won't go through on app and website

My payment won't go through on the app or website.  It says backend API is not available or something.  Any clue as to when this will clear up?   Thanks.  
Remy's avatar
Remy
Moderator
2 years ago

Bryanb602,

 

Thanks for reaching out! I was unable to find any reports stating there are ongoing issues with the app or website. Have you been able to make your payment since you posted? Our agents are also able to take payments securely at 1-866-347-3292!

 

Thanks,

Remy