Forum Discussion
Extremely unhappy!
JTwalker wrote:
Somehow our 10g plan lasted a whole 26 days the first month & only 3 days the second month. Yea! Go figure. I think it has to do with the HD, SD, 480, 780dpi, blah blah blah. So my solution is going to be unplug the router until we need to stream a movie & my son's daily tech time.
During your first twenty days of service your data allotment is continually refilled. HughesNet does this as a courtesy, so that new customers, or those upgrading from legacy plans, can update/upgrade their devices to current without it affecting their normal monthly data allotment, as these activities can use a lot of data. After these first twenty days your data usage starts being deducted as it normally would.
So, in reality, your data lasted six days in your first month, and three in your second.
For some data saving tips, please see this thread.
have I been had?
am I going to have to get.
mad?
- GabeU6 years agoDistinguished Professor IV
First and foremost, please watch your language. This is a support community that can be viewed by the public, and there are Community Guidelines and Terms of Service that need to be followed, which you can view in the "About the Community" section. So, again, please watch the language.
The data resets...
First, it's not for the first month, but for the first twenty days. Secondly, it's not done "to make you think it's all hunky dory in Wonderland", as what would be the point? There is no 30 day trial or 30 day free cancellation period, so there would be no advantage for them in doing so. The advantage is to YOU, and again, it's done as a courtesy for the reasons stated.
As well, the twenty days of data resets are explained in the Welcome email sent by HughesNet.
Related Content
- 4 years ago
- 8 years ago
- 5 years ago
- 7 years ago