Upgrade charge is ridiculous!!
I have been a customer for several years now. And that's because Hughes Net is my only choice where I live right now. I called to upgrade my service to the new "BETTER JUPITER SERVICE" and was told i...
Forum Discussion
Would you like the Hughesnet corporate reps on this site to look at your situation and see if they can help? This site being for technical support and billing/account support and not for reviews or venting, you'd best serve your own interests if you asked the reps to help you. They are higher up the food chain in the corporate structure and may be able to do something for you.
While this is likely not guaranteed, what have you got to lose? If they say they can do nothing, you'll be in the same situation you are now. But they might have some kind of offer for you. Don't give up; ask for help. You're in the best place for that.
Yes, I would absolutely like to see if the corporate reps can help! Can you please tell me how I contact a corporate rep? When I call it's obviously not a corporate representative, they are the ones that tell me it's $300 and will offer nothing else. Believe me, I've asked. So any direction you can help me with would be greatly appreciated!
When you call, you get a lower tier of reps; they can do a lot, but their authority to make some decisions may be limited. The corporate reps are actually on this site (though not 24/7), and hopefully one will get back to you today or ASAP. Keep in mind, though, that like GabeU said, discount offers and other goodies are for new customers only, which you are not. I still think that asking could be beneficial to you.
