Can someone please explain to me how a one time fee is re occurring? I see this on all my bills and again on todays bill (which just arrived in the mail WELL AFTER) I asked to have them emailed to me. How can you bill each month for a one time fee and what is it for please? I mean, this bill is over a hundred dollars just for this fee. If it is a monthly fee, why does it say one time fee? I am slightly confused here and just a touch irritated.

I want you to know I don't feel sorry for you a bit Liz. Did you get writers cramp doing this typing (or typers cramp} like I have? Good....it is...after all...trick or treat time. You just got your trick...now where's my treat??????????? Bwahahahahha EXCEPT: the part about the paper billing charge. Please remove that since I did not ask for it. I agreed and between you, and Gwalk and others, I learned how to view my invoice and do the one time payment thing. I will not pay for that charge (no trick there).

About your invoice fee, I said in #6 that I already credited in advance your invoice fees through June of next year. That was the $45 credit. You will still see the invoice fee on your bills, but I have given you a lump credit in advance for this purpose. It's like taking the lump sum instead of the annuity option when winning the lottery.-Liz

Hi cuddlebug,Thanks for posting, I can assist with understanding your bill.Are you referring to the portion where it says "Recurring/One Time Charges:" ? That's referring to your service charges and applicable state and federal taxes, minus the property and lease tax.I'm looking at your latest invoice and the break down includes charges for:Invoice Charge HughesNet Voice Tax - Federal USF(Federal) HughesNet Voice Tax - E911(State) HughesNet Voice Tax - E911(County) Property Tax Surcharge Token - 1GB Home Voice with Commitment HughesNet Equipment Lease HughesNet Gen4 Prime Additional Property Taxes Lease Taxes Everything above, save for the Token charge, are re-occurring monthly charges. Unless you requested a site visit, your big ticket items on your bill will be the service charges, so in your case, that would be the internet and voice service charges.Please let me know if you have additional questions.Thanks,Liz

Also, I think the taxes are flagged as one-time, recurring because they are subject to change at any time.

Liz and sgoshe, so...can you please help me to understand some things on this bill? 1. Why am I paying a voice tax? What exactly is that?2. Why am I paying a property tax surcharge? Is this for having your dish on this property????3. What is home voice with equipment?4. The 1GB Token I think you are referring to, is the one I purchased and already paid for. Why is it being charged for again?5. If I am leasing your equipment, why would I be charged at the end even if the equipment is returned to you and be expected to dispose of your dish for you???? No, this isn't a car rental service, but for comparison sake, how long would they be in business if they rented a car and then charged you for it whether you returned it or not, plus expecting you to dispose of it (sell it or trash it, up to you) for them? Why can't the dish be recycled by Hughes themselves instead of dumping the responsibility off onto the customer?Not trying to be difficult, I really don't understand this way of billing and do wish you would explain so even I can understand. Thanks Liz and sgoshe and anyone else who has input

Reocurring One Time Fee???? | Hughesnet Community

Liz
Moderator
10 years ago

About your invoice fee, I said in #6 that I already credited in advance your invoice fees through June of next year. That was the $45 credit. You will still see the invoice fee on your bills, but I have given you a lump credit in advance for this purpose. It's like taking the lump sum instead of the annuity option when winning the lottery.

-Liz
cuddlebug
New Member
10 years ago
Ooh! Do I get to keep the candy???? (Drooling now). Gotcha on the invoice fee. Um...are you mad at me for the trick or treat? Sorry, I just couldn't resist. Thanks for being a sport. What? No laughing cackle??????
Liz
Moderator
10 years ago
LOL I was very caught off guard by that, we're good, but you have to deal with the M&Ms, Skittles, and Reese's Pieces all mixed up in the same bowl. Wahahaha

-Liz
cuddlebug
New Member
10 years ago
Oooohhhh....you are so bad Liz....yum, yum, yum, yum (putting normally very healthy diet on back burner for now)
Liz
Moderator
10 years ago
All bets are off during the holiday season. Time to get fat and hibernate.

-Liz
cuddlebug
New Member
10 years ago
it is time for the Holiday pledge...ahem...I shall eat what I want, however much I want, and as frequently as I want and I shall not feel guilty. Than....I shall do what my husband used to do. After the meal, I shall find a wam blanket, turn on the t.v., grab my pillow, and dweeb. (End of pledge).

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Reocurring One Time Fee????

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