Forum Discussion
Service call
My internet went down, called to report it, they would send out a technician a week later. Technician determined that the modem was defective and replaced it. when I received my bill there was a ch...
I suggest you read the subscriber agreement, section 12. https://legal.hughesnet.com/SubAgree-03-16-17.cfm
Please be aware that, if you cancel while in the midst of a 24 month commitment, any applicable Early Termination Fees will be valid.
Whether not being told in advance of the fee is grounds for waving it may be something the reps here can look into. With this said, $125 is the standard fee for service calls.
