Forum Discussion

pgoens's avatar
pgoens
New Member
5 years ago

Service call

My internet went down, called to report it, they would send out a technician a week later. Technician determined that the modem was defective and replaced it. when I received my bill there was a ch...
GabeU's avatar
GabeU
Distinguished Professor IV
5 years ago

pgoens 

 

Please be aware that, if you cancel while in the midst of a 24 month commitment, any applicable Early Termination Fees will be valid.

 

Whether not being told in advance of the fee is grounds for waving it may be something the reps here can look into.  With this said, $125 is the standard fee for service calls.