Forum Discussion

clgarvie's avatar
clgarvie
New Member
7 years ago

Month worth of data (10GB) used in 2 days?

Have just started with HughesNet.  Internet very slow. Just found all my 10GB used up in two days, and from the useage chart 0 upload & 0 download used. How is that possible? I have no WiFi as cable ...
  • GabeU's avatar
    GabeU
    7 years ago

    BillKidd

     

    When you've exhausted your data and go into FAP, the speed you are throttled to should be much higher than dialup speed, and though it may not be enough for streaming or other data intensive activities, it should be enough to be able to do other things without much noticeable difference.  

     

    If your speed is actually dropping to dialup speed during FAP, you should create a new post in Tech Support.  

GabeU's avatar
GabeU
Distinguished Professor IV
7 years ago

clgarvie

 

How long have you had HughesNet?  The reason I ask is that you mentioned that you just started with HughesNet.  Your data allowance should be constantly reset during the first 20 days of your service, and if you are still within that first 20 days and this is not happening, that's a problem.  Either way, you should post in the Tech Support section for assistance, as mentioned by maratsade.