It appears that a lot of people are angry like me, that are paying for a service, and half the time I have to go to the library to use the internet, I'm paying $80 month. I get no help what so ever from customer service, I took off work 2 days in a row last week for technicians to come to my home. and they rescheduled the first day for the following day then never showed up or called. I was not rude but called them to find out what happened and they never responded. I thought this site was where I could go to complain about my problem. after months of no help at all, I am angry. then to be met by really rude responses. I have copied all these responses to my post.