Worst service ever!!!
I was just told that I used 40% of my service in one day with 2 things running. Service in itself is terrible. I can't watch anything do to slow or no internet service. Hughesnet company are a bunch ...
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You and your devices using 40% of your data in one day without you being aware of that fact doesn't make HughesNet "a bunch of crooks screwing over their customers" any more than it does Exxon when someone buys a tank's worth of their gas, burns through half of it on a Sunday drive, and doesn't have enough to last through the rest of the week. Instead of blaming the provider for something you and/or your devices did it would behoove you to start learning about when, how and how much data is used for each manual and automatic activity that you and your devices perform.
The following two threads may help in that endeavor.
Did I mention they installed a device that was broken and I can't get more than 5 minutes of internet before it freezes. I had 2 devices going, one a phone and the other my tv. you obviously think that is ok but I don't and have complained a few times and get broken promises. One can call themselves a professor but it doesn't mean you are one!
Unhappy4 wrote:Did I mention they installed a device that was broken and I can't get more than 5 minutes of internet before it freezes. I had 2 devices going, one a phone and the other my tv. you obviously think that is ok but I don't
Buffering during streaming does not mean anything is "broken".
Unhappy4 wrote:and have complained a few times and get broken promises.
You could always use this SUPPORT COMMUNITY for its intended purpose, which is SUPPORT, rather than making bombastic claims and complaining.
- I agree with you and know many who do as well. These idiots saying that its not are fools and probably bots they put here to shame people who don't like their service. I was a fool for believing their BS claims from the start. Fool me once shame on you, but you won't fool me twice. At the end of this foolish contract and all the wasted money I am out of here and have sent a claim to the Better Business as well. Good riddance HughesNet liars.
The Better Business Bureau is not a government agency, and companies who voluntarily join this commerce association have no obligation to resolve or even address your claims, especially if they're unreasonable.
As for being a fool, only you can know that. Maybe you should have read the scads of information available on the HN website, and read the subscriber agreement as well, so you would have known the limitations of the service before subscribing.
If you don't like the service, you can always unsubscribe; you're not being held at gunpoint. Do the math; getting out of the contract might be cheaper for you than continuing to give money to a company you don't care for.
