Advice from the professors!
I have Gen 4 Prime Plus, 10 GB, for $59.99 month. I had to call today because I have not been able check usage or buy tokens since end of December. No replies from online moderators. From my call to...
Forum Discussion
Highly doubt you can get anything in writing, even an email.
Only advice I have is get the sales agent name and if you feel they messed you over then one of the mods here can have the call reviewed. Only problem is I'm not sure they keep the calls longer than about 6 months, maybe a year max. So, if you come back in a year to complain there may be no call recording to review.
I suppose you could detail everything here if you do go for it. At least that is a record of some kind. The post should be here indefinitely.
If I am willing to tolerate lower speeds if I go over my data limits, do you recommend staying with Gen 4 over Gen 5? It seems like I saw a Professor post that said not to go to Gen 5.
