Forum Discussion
GEN-5 -- Upgraded and lost my tokens
Keep an eye on your tokens when you upgrade. I had six tokens in the bank before upgrading and zero afterward. I called customer service, and they replaced them for me.
I'm not concerned about losing token bytes. They'll be replaced. It's just a little disturbing that presently the default is to nuke the bucket upon upgrade. Probably a temporary oversight but it will cause them a lot of work dealing with irate customers.
GW wrote:I'm not concerned about losing token bytes. They'll be replaced. It's just a little disturbing that presently the default is to nuke the bucket upon upgrade. Probably a temporary oversight but it will cause them a lot of work dealing with irate customers.
That's for sure. It'd be a good idea to prevent this happening in the first place by making sure the tokens transfer.
