Forum Discussion

daniel c

Sophomore

8 years ago

Gen 5 upgrade

I'm a gen 4 customer and was wondering can I upgrade and purchase my equipment?

Liz

Moderator

8 years ago

Hi daniel c,

Thanks for posting, good question!. When you upgrade to Gen 5, you can certainly purchase the equipment. Give us a call at 866.347.3292 to order Gen 5. If you have any concerns, please post back here so we can address them.

CJ1

Freshman

8 years ago

Just wondering why Hughes wont let my local dealer (Alan) do upgrades from Gen4 to Gen5.

gokartergo24
Tutor
8 years ago
Copy Link
We can not do upgrades from Gen 4 to gen 5 either. Only Spaceway to Gen5. Hughesnet wants to control. How many and where the upgrades happen.. That is a good thing.

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equipment?","kudosSumWeight":0,"postTime":"2017-03-17T10:44:30.166-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74023_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4432},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:74023":{"__typename":"Conversation","id":"conversation:74023","solved":false,"topic":{"__ref":"ForumTopicMessage:message:74023"},"lastPostingActivityTime":"2017-03-17T21:10:18.002-04:00","lastPostTime":"2017-03-17T21:10:18.002-04:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:74023":{"__typename":"ModerationData","id":"moderation_data:74023","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:74023_1":{"__typename":"Revision","id":"revision:74023_1","lastEditTime":"2017-03-17T10:44:30.166-04:00"},"ForumReplyMessage:message:74073":{"__typename":"ForumReplyMessage","id":"message:74073","conversation":{"__ref":"Conversation:conversation:74023"},"author":{"__ref":"User:user:12551"},"revisionNum":1,"uid":74073,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"subject":"Re: Gen 5 upgrade","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:74073"},"parent":{"__ref":"ForumReplyMessage:message:74053"},"body":"

Just wondering why Hughes wont let my local dealer (Alan) do upgrades from Gen4 to Gen5.

","body@stringLength":"95","rawBody":"

Just wondering why Hughes wont let my local dealer (Alan) do upgrades from Gen4 to Gen5.

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Hi daniel c,

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Hi daniel c,

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We can not do upgrades from Gen 4 to gen 5 either. Only Spaceway to Gen5. Hughesnet wants to control. How many and where the upgrades happen.. That is a good thing.

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We can not do upgrades from Gen 4 to gen 5 either. Only Spaceway to Gen5. Hughesnet wants to control. How many and where the upgrades happen.. That is a good thing.

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