The plans ARE a joke, I agree with the OP. To keep from running out of the 50 primetime data can I can barely use the system I am paying for. The only thing this service is good for is browsing and checking email, anything else you can count on chewing up your data very quickly. Ya'll tote this as *unlimited* but droping somebodies speed down to 1 MB/Sec makes it worthless. *Data Saving technology* is BS and this company lures people in like sheep and your phone reps are deceptive. They have their plants on the forums too make the people unhappy with the service appear to be just unhappy for no reason but there are very good reasons to be unhappy with this system and its customer service. If you live in a rual area and you want internet they got you by the balls and squeeze tight. One month alone I had to pay them little over 300.00 just to keep my internet going because of the expense of keeping my speeds where they need to be to do what I do and I dont stream netflix and rarely ever watch any video. Luckily for me though in my area the next 2 months we will soon have a fiber optic network company with TRUE unlimited internet which will cost me half as much as I am paying now to keep my internet going. For me hughsnet days are numbered and I cant wait for the day they come get this crap off my house. Unless there is absoultly no choice for the area you live in I would not reccomend this company to anybody, their advertisments are misleading and they fleece you for every dime they can get from you and word their stuff in such a way they it makes it appear they are doing YOU a favor. blah sorry folks that work for this company if you are reading this but this company has some very shady ethics when it comes to the advertisment of the service and the service plans themsleves. Unfortunatly for me another 2 to 3 months I have to keep paying for this service to stay connected. heh
How a customer utilizes the high speed data allotment within the plan they choose is their choice, not HughesNet's.
HughesNet isn't made for cord cutting and has never claimed to be. If one chooses to burn through their data quickly, then purchase tokens so they can continue doing whatever activity they are doing that's burning through their data, that's their choice and not HughesNet's responsibility. If someone has a gas budget for the month and they then proceed to go out and drive around for hours on end, burning through that budget in less than a week, how is it Chevy's fault? It's not. Nor is it HughesNet's responsibility for how someone utilizes their high speed data, nor if they use it too quickly.
If you're burning through $300 worth of plan data and tokens, and you don't stream, you have something that is seriously burning through data. Rather than blaming HughesNet, who isn't responsible for it, you could ask for help in figuring out what's using it. And rather than continuing to buy tokens, again, you could ask for help in figuring out what's using that data. Then again, if you already know what's utilizing it, then you know what you need to do.
