Forum Discussion
Rotten Upgrade
I was upgraded to Gen5 this morning, even though I didn't want it. Installer shows up, no mask, I ask please put one. "I don't have one one " "That's ok I have some disposables here". Talk about an at...
Hi CSMVanguard,
Thank you for sharing, I'm also upset and sorry to hear about this experience. This certainly is not how we want our customer experience to be and is not typical, so I'm ensuring this gets to our field services department.
-Liz
