Forum Discussion

bmwr1200rt's avatar
bmwr1200rt
New Member
9 years ago

Technial service calls should always go to an America location with native-American speakers. The modem should have an on-off switch.

Technical service should ALWAYS go to an American location staffed by native American English speakers, not to other countries.  The Hughesnet modem should have an on/off switch.
Gwalk900's avatar
Gwalk900
Honorary Alumnus
9 years ago
The Hughesnet modem should have an on/off switch

To what end ?

You can disconnect by simply unplugging the Ethernet cable from the modems LAN port.

Whenever the modem is powered off it will dump most of the stored diagnostic data that can be very helpful when troubleshooting performance or service issues.