The most recent case # is 47755993
For some reason my previous conversation was closed. I packed up and returned in the provided box, the modem, power supply and radio, as well as the LAN cable because it was pictured in the return ins...
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Well, I won't comment on whether I have a better provider or not, but if you compare $$$ & cents, With Hnet, I was paying $59.99, plus $9.99 lease fee, and an $11.99 "express fee" which i had no clue what that was for...and the tax...for a 10/2 plan which never remotely approached the performance that was promised, and the technical service people treat everyone like they are idiots. Now I'm getting 105Mbps/20Mbps but it does have a data cap.....of 300GB each month...and my per month bill is.....$69.99 per month. And once I purchase my own cable modem and return the old, I'll save the $10 per month box rental fee.
