Forum Discussion

JoAnn G.'s avatar
JoAnn G.
New Poster
8 years ago

Using Gen4 bandwidth before upgrading to Gen5?

I am scheduled to upgrade to Gen5 tomorrow. My Gen4 bandwidth just reset a few days ago and I was wondering if my new Gen5 50 GB plan will reset with the upgrade? Meaning I can use all my 20 GB Gen4 bandwidth today and have my 50GB kick in with my upgrade tomorrow?
  • JoAnn, yes enjoy and go on a data binge! :smileyhappy:

  • BirdDog's avatar
    BirdDog
    Assistant Professor

    JoAnn, yes enjoy and go on a data binge! :smileyhappy:

    • C0RR0SIVE's avatar
      C0RR0SIVE
      Associate Professor

      Yep yep, like BirdDog stated, tomorrow when your Gen5 unit goes online, you should get the full 50GB on your new plan, so use as much of the 20GB as you can now.

      With that said, be aware, with you being an upgrade from Gen4 to Gen5, the system usually will not give you the daily reset for 20 days that new customers would get.  You will start out at 50GB, and keep going down as the month goes on instead of being topped up the first few weeks.