Forum Discussion
Ver confused about data usage
We are new to Hughes net. We just moved from NH to SC and apparently Hughes net is the only internet we can get. We have a something or other data plan. With 2 kids doing school remote they suck it u...
We are having the same problem not enough GB for school classroom work. Can't Hughes let carriers like Google classroom thru and not slow them down? There is suppose to be covid relief! My granddaughter has to check in on Zoom twice during the morning and then is at different sites, I am buying tokens but it is so expensive.
- Not enough GB is different from "letting carriers through."
- The amount of GB you get depends on the package you buy (10, 20, 30, 50), and how much you and your household use per day. Usage is also influenced by many factors outside of HN, all of them explained on the HN website and as part of the subscriber agreement.
- HN has optimised the network to improve access to educational resources, but once again, access is also dependent on many factors, explained on the website and subscriber agreement.
- If you are using more data than you get, your choices are to use less data (which of course may not be possible), or buy more data (a larger package, or data tokens).
SharlaNickell wrote:
We are having the same problem not enough GB for school classroom work. Can't Hughes let carriers like Google classroom thru and not slow them down? There is suppose to be covid relief! My granddaughter has to check in on Zoom twice during the morning and then is at different sites, I am buying tokens but it is so expensive.
