My service is up on Gen4 next month and I live in a rual area why is it that I can get 20gb for $100 plus but go 50 miles down the road and the plans change to 50gb monthly for $90 and when I talked ...
My service is up on Gen4 next month and I live in a rual area why is it that I can get 20gb for $100 plus but go 50 miles down the road and the plans change to 50gb monthly for $90 and when I talked with excede they can set me up with 150gb for $69.99 a month.
Is this when upgrading to Gen5? Have you checked the prices for doing so?
As others have suggested, you shoud browse the Exede support community prior to switching, if that's what you decide to do.
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My service is up on Gen4 next month and I live in a rual area why is it that I can get 20gb for $100 plus but go 50 miles down the road and the plans change to 50gb monthly for $90 and when I talked with excede they can set me up with 150gb for $69.99 a month.
My service is up on Gen4 next month and I live in a rual area why is it that I can get 20gb for $100 plus but go 50 miles down the road and the plans change to 50gb monthly for $90 and when I talked with excede they can set me up with 150gb for $69.99 a month.
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My service is up on Gen4 next month and I live in a rual area why is it that I can get 20gb for $100 plus but go 50 miles down the road and the plans change to 50gb monthly for $90 and when I talked with excede they can set me up with 150gb for $69.99 a month.
Is this when upgrading to Gen5? Have you checked the prices for doing so?
As others have suggested, you shoud browse the Exede support community prior to switching, if that's what you decide to do.
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wrote:
My service is up on Gen4 next month and I live in a rual area why is it that I can get 20gb for $100 plus but go 50 miles down the road and the plans change to 50gb monthly for $90 and when I talked with excede they can set me up with 150gb for $69.99 a month.
Is this when upgrading to Gen5? Have you checked the prices for doing so?
As others have suggested, you shoud browse the Exede support community prior to switching, if that's what you decide to do.
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I am with you also, been complaining to them about the service here as well along with GB being taken as soon as upgraded, there is no way I used almost 3 GB in an hour and 2300 was in 15 min, they gave it back in tokens, I also had not been notified that what you do not use you loose until today when I called to find out where they went i had a little more than 14,000 left and they took them and reset me to 20,000. I use more than ten so upgraded to the next highest after shutting down everything that can use it, tv, tv satilite, phones, computer off when not in use, and still use GB even when no one is home. There answer is alway we will give you so many tokens, and you are not at full speed like you are supposed to be with tokens many complaints about that as well, tech was at my home and said it was not my devices and to call Hughsnet back with same result as any other time I called it's my devices.
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I am with you also, been complaining to them about the service here as well along with GB being taken as soon as upgraded, there is no way I used almost 3 GB in an hour and 2300 was in 15 min, they gave it back in tokens, I also had not been notified that what you do not use you loose until today when I called to find out where they went i had a little more than 14,000 left and they took them and reset me to 20,000. I use more than ten so upgraded to the next highest after shutting down everything that can use it, tv, tv satilite, phones, computer off when not in use, and still use GB even when no one is home. There answer is alway we will give you so many tokens, and you are not at full speed like you are supposed to be with tokens many complaints about that as well, tech was at my home and said it was not my devices and to call Hughsnet back with same result as any other time I called it's my devices.
Firstly, things that are off are often not really off, but in standby, and still connected. Those things can still use data. Satellite TV receivers, especially those of DirecTV, are notorious for this, and they can wipe out your data in short order, as they use data for more than just On Demand, and again, even when they are \"off\".
Secondly, depending on your speed and depending on what's using the data, it's entirely possible to burn through 3GB in fifteen minutes, or even less time, much less an hour.
Thirdly, the only way to ensure that nothing can use data when you aren't actively using the service is to unplug the modem.
If you'd like help in determing what is utilizing so much of your data please start a new topic in the Tech Support section, which you can do through the following link...
Firstly, things that are off are often not really off, but in standby, and still connected. Those things can still use data. Satellite TV receivers, especially those of DirecTV, are notorious for this, and they can wipe out your data in short order, as they use data for more than just On Demand, and again, even when they are \"off\".
Secondly, depending on your speed and depending on what's using the data, it's entirely possible to burn through 3GB in fifteen minutes, or even less time, much less an hour.
Thirdly, the only way to ensure that nothing can use data when you aren't actively using the service is to unplug the modem.
If you'd like help in determing what is utilizing so much of your data please start a new topic in the Tech Support section, which you can do through the following link...
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