This usually means a weather issue at either your location or the gateway.
Hello AK93,
Thanks for posting and welcome to the community! What MarkJFine told you is correct. Bad weather may affect your Internet service when thick cloud cover blocks the signal between the satellite and your dish. The satellite that delivers your signal is 22,000 miles away. The signal must travel up to space when you make a request (such as clicking on a webpage) then come back down to your satellite gateway, and then carry on to your home satellite modem (when the page loads). All of this is usually completed in seconds, but poor weather conditions may interfere with the signal during any of these steps. The good news is, as soon as the weather clears up, your connection will restore automatically!
-Jay
This usually means a weather issue at either your location or the gateway.
