Forum Discussion
Slow speeds, video's constantly buffering, web pages slow to load
- 3 years ago
Okay, replaced modem yesterday 7-18-22 at 4:10 PM. Took 45 minutes for it to configure itself on the network, speeds were 3.91 Megs right after the install. I got 24.61 Megs at 9:53 AM that same day with my old modem, so I was really wondering if the modem was the issue or not. Anyway, aside from speed tests I decided to just browse and watch a few video's, everything seemed better than before so I am happy for now. My OLD HT1100 modem is so old Hughesnet doesn't want it back, LOL. I just got 13.77 Megs download so things are looking better. https://testmy.net/quickstats/NomisNirrad
Thanks for the help guys, I really appreciate you spending YOUR OWN TIME to help me out! We can call this one closed for now.
That looks pretty bad if you're not in FAP. Are you on Gen 4 or Gen 5?
Gen 4 still, been working great for years now, not so much now. Not in FAP. My guess is my gateway is over utilized or experiencing technical difficulty's.
Thanks for your help maratsade!
- maratsade3 years agoDistinguished Professor IV
You're welcome, Darrin!
Your speeds are certainly in the basement, and I wonder if this has something to do with, say, the dish being misaligned. The reps here can run remote diagnostics on your modem and in the past, they've caught things like misalignment issues. Hopefully they'll get involved soon to ferret out what the issue could be. Was all this sudden or did things slow down incrementally? You mentioned things were working well at the beginning of the year. Did you notice a slowdown, or did speeds crash all of a sudden?
darrin.simon wrote:Gen 4 still, been working great for years now, not so much now. Not in FAP. My guess is my gateway is over utilized or experiencing technical difficulty's.
Thanks for your help maratsade!
- darrin.simon3 years agoSophomore
It's been a few weeks, I normally wait and see if things clear up on their own, I try to be patient. 😁 I try all of the regular stuff, power cycling, rebooting, pinging and testing, all of usual stuff thats easy for the end user to do. I am at a dead end so here we are! Thanks for all of the help guys!!!
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