Hi All,
I'm relatively new to HughesNet - unfortunately my experience has been extremely poor up to this point. So far it appears that residential customers are given a much higher priority over Business class customers. I understand that the majority of their base is mostlikely consumers, but with a consistent bill of ~$450/month I expect more. When calling the residential line, that my account tells me to call, once they find out that I am on a business account they no longer can help. Then I get forwarded to the business department for 10x the wait times.
Is anyone else experiencing something similar? At this point throwing up Ubiquity seems like a more reliable way to go. There doesn't seem to be a true interest in supporting business customers.
Thanks,
RM
