Re: Gaming glitching - Hughesnet Community

BrandonCrist · ‎09-01-2018

My gaming is supposed to be better now but I can't even use hughesnet while I'm online gaming. It glitches all the time not what I paid for. Why is this and is there a way to fix this?

MarkJFine · ‎09-01-2018

It can't be fixed.

If you read up on satelllite internet, there's an inherent latency of a minimum of 500ms due to signal path distances.

Absolutely no one recommends satellite internet for real-time online gaming, not even HughesNet.
http://support.hughesnet.com/faq/internet/download-games-stream-video-music-through-gaming-system

* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

BrandonCrist · ‎09-03-2018

So the person selling it to me said though they don't recommend it. But they have no issues with it themselves. Would this be terms for me to cancel my brand new subscription and get my money back??

MarkJFine · ‎09-03-2018

@BrandonCrist wrote:
So the person selling it to me said though they don't recommend it. But they have no issues with it themselves. Would this be terms for me to cancel my brand new subscription and get my money back??

* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

maratsade · ‎09-03-2018

No, not really.

@BrandonCrist wrote:
So the person selling it to me said though they don't recommend it. But they have no issues with it themselves. Would this be terms for me to cancel my brand new subscription and get my money back??

GabeU · ‎09-03-2018

@BrandonCrist wrote:
So the person selling it to me said though they don't recommend it. But they have no issues with it themselves. Would this be terms for me to cancel my brand new subscription and get my money back??

Not likely.

Brooke · ‎09-06-2018

Hello BrandonCrist, thanks for posting and welcome to the community. Some games work with HughesNet, but some games are not compatible due to the latency that comes with a satellite service. The salesperson sounds like he was speaking on behalf of what he experiences with gaming, and it depends on what kinds of games he/she may play as well.

Let us know if you have any other questions in regards with your service.

-Brooke

Brooke · ‎09-13-2018

Hi BrandonCrist, I haven't heard from you. I'm going to close this thread due to inactivity, but if you have other questions, you're more than welcome to start a new thread and we'll be glad to help!

Thank you.

-Brooke