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lgriggs88
New Member
‎09-10-2018 01:02 PM
‎09-10-2018 01:02 PM

Please save your time and Money.

Please do not be a victim of lies. Hughes net is very bad, customer service is even worse. Gen 4 for me was great went to gen 5 haven't had a single bit of service since. They will not fix other than doing the standard run through every time. They definitely don't care about customers.
2 REPLIES 2
maratsade
Distinguished Professor IV
‎09-10-2018 01:27 PM
‎09-10-2018 01:27 PM

It seems you may have had a bad experience with the company, but you should not generalise from your own experience, as it does not apply to everyone. Many customers have no issues at all with the service.

Amanda
Moderator
Moderator
‎09-10-2018 01:39 PM
‎09-10-2018 01:39 PM

Hi lgriggs88,

 

Welcome to our community. It seems we need to help you, but your post is quite vague in terms of your actual issues. I can assure you we definitely do care about our customers and in at least speaking for our team here, do everything we can to get problems solved. We'd love the opportunity to assist you, so please choose a category related to your concerns (Technical, Billing, etc) and create a new post there with some more detail. This thread will be locked.