Tech companies

  It seems to me that many of the customer complaints here are not really about Hughes per se, but are about the tech companies that Hughes chooses to do the work. There're rude, they never show up when they say they are, they can't get here for a week, they don't have proper ID, etc.

  For example, posted 3 hours ago:

https://community.hughesnet.com/t5/Tech-Support/Modem-not-working/m-p/109634#M74400

  How does Hughes or any other provider choose these companies? It seems to me that they often don't choose wisely. I've dealt with Hughes, Directv, and Dishtv, and none of them chose the very good tech company that I discovered that's only twenty miles away to do the work. Even though this company is authorized to work on all three of them, and just about anything else.

  When my original Hughes installation was done, they sent a tech company from over seventy five miles away. They did a good job -- maybe too good. They put the dish on a piece of 2" schedule 40 galvanized pipe set in the ground in a lot concrete.

  Since then with the newer satellites the dish had to be moved about 50' away, this time my new tech company put it on a more sensible EMT pipe. I just had them leave leave the old 2" galvanized pipe in place, since it would have been very difficult to move.

  It sure looks lonely out there all by itself, but maybe some day the dish will migrate back to it. :>)>

  This is why I often advise people here that are obviously having problems with the tech company chosen by Hughes, to find their own tech company, and not depend on Hughes to choose one for them.

  This did cause me to get a flag from a user for moderator interference one time. :>)>

"No state has an inherent right to survive through conscript troops and, in the long run, no state ever has. Roman matrons used to say to their sons: “Come back with your shield, or on it.” Later on this custom declined. So did Rome."
Lazarus Long