Forum Discussion

Crabb21

Freshman

8 years ago

Get a refund?

Gwalk900

Honorary Alumnus

8 years ago

The streaming of video is a very data intensive activity. The higher the resolution the greater the rate of data burn.

"Cord Cutting" and having a ISP with data caps just don't work well.

Yes, you can stream video but you must keep an eye on data consumption.

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a refund?","id":"message:81731","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:44415"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"conversation":{"__ref":"Conversation:conversation:81731"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:81731"},"body@stripHtml({\"truncateLength\":200})":" Anyone know how to get a refund and out from under this awful service. I signed up for HughesNet because the sales person told me that it would be more then enough to run Slingtv or Hulu. Wrong. Hu...","body@stringLength":"954","rawBody":"

Anyone know how to get a refund and out from under this awful service. I signed up for HughesNet because the sales person told me that it would be more then enough to run Slingtv or Hulu. Wrong. Hulu buffers every 10 seconds, Slingtv buffered every minute. It was enough for me to give up and go back to dish network to have tv again. God for bid you should want to use two devices at once, feels like we're back on dial up service.

Yes, I've talked with customer service three times and everyone says it's working as it should, do this, reset this, power down this. I'm tired of this troubleshooting that doesn't work.

I read a review that said if you can get dsl where you live to do that and stay away from HughesNet, I should have listened to that review. Extremely disappointed with this and looking for a way out. HughesNet is by far the worse financial desicion of my life.

","kudosSumWeight":0,"postTime":"2017-08-14T21:01:51.188-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:81731_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":5422},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Yes, I've talked with customer service three times and everyone says it's working as it should, do this, reset this, power down this. I'm tired of this troubleshooting that doesn't work.

","customFields":[]},"Conversation:conversation:81731":{"__typename":"Conversation","id":"conversation:81731","solved":false,"topic":{"__ref":"ForumTopicMessage:message:81731"},"lastPostingActivityTime":"2017-08-22T09:32:05.638-04:00","lastPostTime":"2017-08-22T09:32:05.638-04:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:81731":{"__typename":"ModerationData","id":"moderation_data:81731","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:81731_1":{"__typename":"Revision","id":"revision:81731_1","lastEditTime":"2017-08-14T21:01:51.188-04:00"},"ForumReplyMessage:message:81757":{"__typename":"ForumReplyMessage","id":"message:81757","conversation":{"__ref":"Conversation:conversation:81731"},"author":{"__ref":"User:user:13420"},"revisionNum":1,"uid":81757,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"subject":"Re: Get a refund?","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:81757"},"parent":{"__ref":"ForumTopicMessage:message:81731"},"body":"

The streaming of video is a very data intensive activity. The higher the resolution the greater the rate of data burn.

\"Cord Cutting\" and having a ISP with data caps just don't work well.

Yes, you can stream video but you must keep an eye on data consumption.

","body@stringLength":"278","rawBody":"

The streaming of video is a very data intensive activity. The higher the resolution the greater the rate of data burn.

\"Cord Cutting\" and having a ISP with data caps just don't work well.

Yes, you can stream video but you must keep an eye on data consumption.

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Hey, not a ham operator but I do have a problem with someone skilled in radio... I use my hughes.net like most people pretty much have the laptop and blueray player going constantly streaming a movies etc. New guy moves in and is paranoid about someone spying on him. From the questions posed by this man he thinks when he picks up our wifi (hughes.net) that it's cameras looking at him. Long story short we don't have any cameras connected to our wifi. All we can figure he thinks someones trying to trap him poaching. But I stay busy in my own little world and don't worry about anything else until my wifi starts getting interrupted continuously. It's works great for a few minutes then my dog gets in the window and barks in the direction of this new neighbors house and my wifi gets jammed etc. He had mentioned that he uses an illegally overpowered amplifier and linear and bilinear ? I have no idea what that stuff means and I guess I will need to learn but my question to you or anyone who might want to help is : Is there a particular filter I can have put on my dish to prevent his interruptions? I mean he asked us once if we had wireless cameras linked back to our house and I told him truthfully NO. So I need to adjust my own enterainment system to keep him out. I am not going to try and prove myself to a rogue radio madman. This is my first experience with this sort of thing. Any help would we be greatly appreciated. I called hughes.net tech support and they said they have no filters and no nothing about it.

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I didn't answer your question about your neighbor interfereing with your WiFi. I have never heard of ham radio transmissions interfering with Wifi. When you lose your WiFi connection, do you also lose wired connectivity? You'll need a laptop or desktop computer connected directly to the HughesNet modem with a network cable to check this.

Ham radio operates at relatively low frequencies, usually below 55 Mhz and very seldom above 440 Mhz. On the other hand, satellite communications operate at extremely high frequencies, well above 1,500 Mhz and often more than 30 Ghz (way, way up there).

WiFi signals are at 2.4 and 5 Ghz, and they don't share frequencies with ham bands. If there is interference from a ham station, you'll usually hear it in AM or FM radios or with TV channels. Find an AM radio, tune it to an unused frequency near the low end of the band, and see if it starts making more noise whenever you WiFi stops working.
Most self-respecting Ham Radio operators with work with you to eliminate \"RFI\" (Radio Frequency Interference).

Also, if you give me an address I can check the F C C database to see if there is a licensed Ham at that address. Anyone can do this since it is public record.

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I'll just add \"back in the day\" when I maintained ATC and Ham frequency radios I saw them interfere with things you never thought they could or should given enough power and proximity. All radios emit some spurious frequencies at multiples of the assigned frequency. Normally at such low levels that it isn't a proble. But attach an amplifier that is poorly designed then those weak spurious signals can become quite strong and even inject into the electronics at the board level on nearby equipment. Not to mention induced into cables.

Only saying IMO it is possible for such interference to happen as lm8542 describes.

I'll shutup now. :smileyhappy:

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Only saying IMO it is possible for such interference to happen as describes.

I'll shutup now. :smileyhappy:

You're right, it is possible.
My own Ham radio station was interfering with my computer in a really odd way that's hard to describe. Certain types of video displays would freeze on the screen while I was transmitting.

Turns out I had something called \"common-mode RF current\" coming from the antenna down the outside of the coax shield and into my shack.

Also, my wifi router was interfering with my radio receiver and inducing a regular, pulsing noise into the lower frequency bands.

If there is interference getting into the HughesNet wifi, it may be curable by placing several ferrite beads on all the cables (coax, network cables, and even the power cable, which already has one on it). But it might take a lot of them.

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Turns out I had something called \"common-mode RF current\" coming from the antenna down the outside of the coax shield and into my shack.

Also, my wifi router was interfering with my radio receiver and inducing a regular, pulsing noise into the lower frequency bands.

Hi, I am surprised that I got any response so quickly. I can't prove that I am right and I don't 100% know that the interference is being done intentionally. I was using my the 5 ghz band of my wifi router and I had it \"hidden\" and when I would turn it on it would work great until right at dark every time. I was getting dns accleration errors and rtt errors along with association errors. So, I said I don't truly need wifi since everything I use has an ethernet port so I turned off wifi. My errors aren't as bad mostly rtt errors across every hour almost every day from like 5pm-11pm it really makes my internet sluggish and netflix continuously reloads until about 11pm-midnight. From midnight until 5am I have no problems. My neighbor comes home at 5ish(pm) and so that could be a cooincidence, however he has asked my husband multiple times if he was going to call the game warden on him even though we can't actually see onto his property at all. I really don't know how to take those questions. He asked me the only time I ever met him if I had cameras that linked back to my house. Well I have ADT wired and no wireless cameras. So the fact that these errors started when he moved in I suppose could also be a cooincidence. I am not interested in playing detective to spy on my neighbors but I don't know how to convince a stranger of that. I know nothing at all about cb's etc. My husband supsected radio intereference and instead of explaining our problem he told him he was interested in getting a cb setup either in our house or in his truck. That is when the guy offered up the information about using and I quote \"I use a powerful amplifier they are illegal but the federal won't do nothing about it. I use Linear and bi-linear...\" I don't know what any of that means but we assumed he was the culprit just because of his fear of the game warden. I certainly realize the reason people love and are interested in radio communications like Ham and cb's etc. I certainly have no desire to trash the operator's I would love to learn it myself. I think I would need to know how to use a spectrum analyzer or something like that to truly know what's going on. My husband didn't flat out ask the guy because he was afraid it would get worse... I will replace the line and have it sealed it's old and it has one line that goes into my modem from the dish but it has a line that goes to nothing that the guy just clipped the coaxial head off of and it could be picking up stray RF and amplifying the problem. I will start with trying to make certain my dish and everything is properly grounded etc. I really appreciate any feedback on this subject. Thanks!

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